T&Cs

Social Lover accept payment via credit or debit card, however a transaction fee may incur.
Social Lover also accept payment via direct bank transfer.

To secure your booking date a 50% non-refundable retainer is due upon acceptance of the quote. The remaining 50% balance is due 14 days prior to the booking date.

Postponement of a booking may take place free of charge up until 14 days prior to the booking date, after which point an additional fee may incur. This postponement policy is limited to a one time occurrence. Should postponement take place a second or third time an additional fee may incur.

Cancellation of a booking up until 14 days prior to the booking date forgoes the non-refundable retainer. Cancellation of a booking within 14 days of the booking date may incur an additional fee.

Social Lover endeavour to capture and deliver premium photo & video content, however we define our work as ‘lo-fi’ meaning we seek to include content that may be flawed or imperfect. The result of this approach is varied and means the inclusion of imperfect photo & video files should be expected.

Our team are creative professionals and take pride in our ability to offer friendly service and a kind approach.

The Consumer Guarantees Act 1993 may apply to the licensed Works provided by Social Lover if the Client acquires those licensed Works for personal use. If this Act applies, nothing in these Standard Terms will limit or exclude the Client’s rights under this Act. If the Client is acquiring the licensed Works for business purposes, then the Client’s rights are subject to these standard terms only and the Consumer Guarantees Act 1993 shall not apply. In this case the content creator may grant a separate licence under the Standard Terms for commercial content creation.

Should you feel that standards have not been met, please let us know by emailing sociallovernz@gmail.com

The copyright in all photo & video content creation works resulting from a booking remains the property of Social Lover. Social Lover and the Client have agreed by these standard terms to override section 21(3) of the Copyright Act 1994.

Social Lover grants the wedding client a non-exclusive license to use those parts of the works selected by Social Lover, however this licence does not include the right to reproduce or publish the works or any part of the Works for financial gain. This license of use / media rights release comes into effect from the date of full payment of the booking.

Social Lover grants the commercial client a non-exclusive license to use those parts of the works selected by Social Lover. A license of use / media rights release will be delivered according to specific uses, time periods and geograpic locations of use, of which an additional fee may incur. This license of use / media rights release comes into effect from the date of full payment of the booking.

Social Lover retains the right to use works created to advertise and promote the business, enter competitions, submit works for display and use works for any other purpose within Social Lover business activities.

Social Lover abides by the Privacy Act 2020.

The client must advise Social Lover as to whether any material or information communicated to him/her is of a confidential nature. Social Lover will keep confidential material or information communicated to him/her in confidence for the purposes of the creation of content, except where it is reasonably necessary to enable the Content Creator to carry out his/her obligations in relation to the Booking.

The Client must ensure that all their instructions and expectations (or variations of such) regarding the Booking are agreed to in writing.

Social Lover’s liability to the Client for any and all costs, loss or damage suffered by the Client, however caused, arising out of or connected with the performance or failure of performance of content creation services by the Content Creator, except where provided to the contrary by the Consumer Guarantees Act, shall not exceed the full value of the payments made by the Client under the Booking and/or Order agreements.

Except as provided for by the Consumer Guarantees Act 1993 the Content Creator shall not be liable for:

a) any loss or damage arising by reason of any delay in the completion of the Works; or
b) any loss of profits; or
c) any indirect or consequential loss of whatever nature; or
d) any loss resulting from any errors or omissions arising from an oversight or a misinterpretation of a Client’s verbal instructions arising directly or indirectly from any breach by the Content Creator of any of its obligations under the Booking or Order or from any cancellation of the Booking from any negligence on the part of Content Creator.